As the massive B-17 ‘Flying Fortress’ touched down after a long day of combat, the pilot flicked the control to drop his speed as he had always done. Within seconds, the massive plane collapsed onto the tarmac, skidding and screaming on its fuselage.
These accidents were to happen with increasing frequency during the first years of World War II and the U.S. Army Air Forces were getting desperate. How did experienced flyers, who practically lived in their planes for hours on end, make such basic errors of judgement?
The B-17 was no ordinary plane, being used for daylight strategic bombing…
We are inveterate storytellers, ‘who create our own identities around a story’ says philosopher Owen Flanagan. It seems appropriate that story (without the definitive article) is an excellent design thinking tool.
Task and user flows are ubiquitous industry-standard design tools, yet they lack the human factor, leading to a less engaging way of bringing the user journey to life. Using story to map out how a user might interact with a product is a key way of predicting the user’s experience with your product or service.
Storymapping is a powerful, fresh and enjoyable way to map and visualise the user’s…
Joseph Weizenbaum, a computer scientist at MIT, created the first natural language computer program called ELIZA in 1964, a precursor to the chatbot we put up with today. A person would type their question in to a terminal and ELIZA would magically come back with a response on the screen. The program didn’t need to know about the person it was interacting with to elicit genuine information, as it asked open-ended questions, with many happily divulging personal information. It created an illusion of understanding and highlighted an effective way of asking questions.
Look at these two images
Are you perennially challenged to get any reading done? Are you the type that wakes up each morning with a book stuck to your face after only one page?
Podcasts might be the answer. Although they don’t have the tactile feel of paper, they can have the nail biting tension of a good book and a powerful dose of brain enhancing information in a short format. What’s best, you can play them at double speed if you’re in a hurry.
If you enjoy being entertained and informed about such things as design, art, creativity and using human behaviour to design…
Yes, it’s another Steve Jobs tribute, but this is good, trust me. Steve Jobs believed in stripping away non-essential choices when making products easier to use and learn over time. Sounds obvious now, and it has become the opening chat up line for any discerning product designer and manager. Yet it’s how Jobs framed this thinking that makes it interesting.
In designing our products, we build up many choices, alternative routes and flows, ideas on how our product should behave and work.
Ken Kocienda, principal engineer at Apple during the development of the first iPad virtual keyboard, recounts how the…
Design and music intersect in many areas; fashion, art, filmmaking and set design, yet one relatively obscure but staggeringly creative area is in the design of graphic notation used by composers. Graphic notation is one side that is relatively unknown outside the sometimes rarefied world of orchestral and experimental music.
Composers have always grappled with ways to express themselves, and in the twentieth century, several began using this radical graphical approach to writing scores. It was a two-fingered salute to the prevailing musical establishment.
Graphic notation functions the same way as traditional musical notation but uses abstract symbols, images, and…
I joined Twitter 10 years ago and today, I wilfully pressed the deactivate button.
Poof! @_davidhall was dead as a dodo. #GoodBye was the cold parting tweet it presented me with. It had promptly flipped me the bird.
Twitter was part of my daily ritual. Wake, shower, Twitter. Drive, park, Twitter. Cook, eat, Twitter. Then a quick tweet in the bathroom. You get the picture.
I had already freed myself from the shackles of Facebook’s insidious behaviour engineering and the full annoyance of fluffy Instagram influencers. …